“No 14 day Return or Exchange” (No Consumer rights?) at Major UK Mobile Phone Retailer?

Martin B asked: I took an 18 month contract with (UK Retailer) with Orange with a Samsung G800. On my contract, written in biro, was “No 14 day Refund/Exchange”. I then after 2 hours found that the phone was not fit for purpose. There are fundamental flaws with the camera/firmware, such as the flash not [...]